Firstly, thank you for your support. We began designing our range of e-stim products and electrodes many years ago, and since then, we have continued to grow.
This gradual expansion hasn't been without its growing pains, but we have tackled every problem thrown at us, sometimes not elegantly, but we've managed to get there in the end.
We are a passionate team of three, with one goal: to provide the very best service and range of products possible.
The most recent hurdle that we have had to overcome has been the changes in shipping regulations and tariffs for packages to the USA. We now have a system in place to offer Delivery Duty Paid (DDP) to the USA, which means all fees are paid upfront. Your package then makes its way to you quickly and efficiently, with no extra surprise fees when it arrives in the USA.
This system also makes shipping into the EU much easier, as the same DDP service is now available under the IOSS scheme. So place an order and it just arrives with no hidden "administration fees".
We have a loyal cadre of supporters who enjoy our products and consistently return for more; our growth is primarily due to their support. So what is in store for the future?
Future Plans
We have several new e-stim electrode designs in development, with some already undergoing active testing before launch.
We are continually expanding our range of products to offer you even more choices. It's convenient to have everything you need in one place, as it can save on shipping costs compared to multiple separate purchases.
Our print farm requires careful attention. Printers have been added over time to keep up with demand, and we now need to formalise how we utilise them all to increase efficiency and reliability. This will enable us to keep more things in stock. That said, if there is anything you'd like us to make that isn't in stock, please get in touch and we can prioritise it in the print queue.
Our YouTube channel will be featuring more content, including advice articles and product-specific content, to highlight uses, care, and information about our range of products.
Our Saturday e-stim livestreams are generating quite a following, and it's lovely to be able to chat directly with stimmers who use our products. We use this livestream to answer customers' questions, highlight our products, and discuss e-stim in general. It is always light-hearted and a lot of fun.
We are seeking collaboration opportunities with other e-stim companies, so please stay tuned for updates on this front.
What do you want to see?
We have always valued feedback, both good and bad, as it enables us to improve our service and cater to what customers truly want.
If you have any suggestions or comments on what we offer or what you would like to see, please leave them in the comment form below.
Thank you once again for your support; it truly means a great deal to us.