Help & FAQs

We completely get it, we change our minds too! As long as we have not packed and dispatched your order you can ask us to cancel it.

As long as we see the message and have time to react to it then cancelling isn't a problem at all.

Unfortunately, we cannot cancel orders that have already shipped.

Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 24 hours. However, please note that inquiries sent over the weekend will receive a reply the following Monday, but possibly sooner.

We currently ship to lots of different countries around the globe but most of our customers are based in the United States, Canada, Australia, the EU and the UK. To enquire about shipping to a different destination, please contact us.

Standard shipping normally takes 1-2 days within the UK. International shipping times depend on the products and destination (estimated at checkout). In general orders usually ship to the EU in around 5 working days and the rest of the world 5-10 working days.

Delays may happen though especially when the package goes through customs.

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Get in touch with us before trying to return a product for a returns authorisation number.

Refunds are processed within 7 days from when we receive the item(s).