We currently cannot ship to Canada due to the postal strike over there. You can still place an order, but dispatch will be delayed.

New products added! See What's New. Learn more

Now Offering Duty Paid International Shipping

Customers in the EU and USA can now benefit from DDP shipping with no surprise fees.

Shopping From The UK To The EU Made Easy

Shipping-from-the-UK-to-the-EU-Made-Easy Joanne's E-Stim Emporium

🚚 Shipping from the UK to the EU Made Easy: Delivery Duty Paid (DDP) & IOSS Explained

If you’re an EU customer shopping from a UK store, you’ve probably worried about surprise customs charges, VAT bills, or frustrating delivery delays. The good news? We’ve got you covered.

At E-Stim Emporium, we now offer the option to ship your order to the EU using a Delivery Duty Paid (DDP) service that follows the Import One-Stop Shop (IOSS) rules. That means no surprise fees, no hidden VAT, and a smoother shopping experience from checkout to delivery.

We've invested a significant amount of time and effort to ensure that our European friends receive the best possible service when ordering from us.


πŸ›οΈ What is IOSS?

The Import One-Stop Shop (IOSS) is an EU-wide system introduced in July 2021. It’s designed to simplify VAT collection on goods imported into the EU from external countries:

  • For orders under €150, VAT is collected at the time of purchase.
  • This VAT is then reported and paid to the EU through the IOSS system (which is a significant administrative challenge, believe me).
  • Customers don’t incur unexpected VAT bills or handling fees when their parcel arrives.
  • Orders valued at over €150 fall outside the IOSS scheme. In these cases, VAT and customs duties are applied under the ad valorem rules, which means import charges are calculated based on the actual value of the goods plus any applicable duties; these are shown as Duties on the checkout page.

In short: you pay local VAT or Duties during checkout, not at your door.


πŸ“¦ What is Delivery Duty Paid (DDP)?

When we ship your order using a Delivery Duty Paid service, it means that we take care of all duties, taxes, and customs clearance on your behalf.

  • No customs paperwork for you.
  • No surprise courier bills before delivery.
  • Your parcel arrives just like a domestic order, with everything prepaid.

This is especially important for UK-to-EU shipping after Brexit, as cross-border rules have become significantly more complex.

International shipping is complicated but we take care of it for you

βœ… What This Means for You

You now have the option to select a DDP (Delivery Duty Paid) shipping option. If you choose this service over regular shipping, we will ensure:

  • VAT is calculated at checkout under the IOSS system.
  • Your parcel is shipped DDP (Delivery Duty Paid), meaning we handle all import charges.
  • Your order arrives faster, cheaper, and without hidden costs.

Simply put: the price you see at checkout is the final price you pay.

You still have the option of having your order dispatched via regular post with VAT unpaid, though. This will result in you having to pay customs clearance fees and VAT when your order arrives in the EU.


❗️ Limitations

This new system is only available for orders under €1000, though. We do not have a mechanism in place for shipping orders to the EU over that value, so please bear that in mind when placing an order. Orders placed over that value will have to be cancelled, and a full refund will be issued. Unfortunately, our hands are tied on this matter.


🌍 Which Countries Are Covered?

We ship DDP under IOSS rules to all 27 EU member states, including:

  • France
  • Germany
  • Spain
  • Italy
  • The Netherlands
  • Ireland
  • …and many more.

Wherever you are in the EU, we make sure shipping to you from the UK is simple and stress-free.


✨ Why Shop With Us?

  • Hassle-free EU shipping.
  • No surprise fees on delivery.
  • Faster, more reliable service.
  • A huge range of e-stim products to choose from.
  • Complete transparency at checkout.

We believe shopping across borders shouldn’t be complicated. That’s why we’ve invested in IOSS compliance and DDP shipping β€” so you can shop with confidence, wherever you are in the European Union.


πŸ‘‰ Ready to order without the customs headache?
Explore our collection today and enjoy duty-free, stress-free shopping from the UK to the EU.

Shop At E-Stim Emporium


❓ EU Shipping FAQ

What happens with orders over €150?

Orders valued at over €150 fall outside the IOSS scheme. In these cases, VAT and customs duties are applied under the ad valorem rules, which means import charges are calculated based on the actual value of the goods plus any applicable duties.

Don’t worry β€” when you choose DDP shipping with us, we’ll handle all the details for you, ensuring your parcel arrives without unexpected costs.

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